Claims Processing and Adjudication

From process design through adjudication of paper or online claims, leverage Rust’s systems and experience to improve efficiency and accuracy.

Rust provides cost-effective, efficient, and accurate claims processing. Our proprietary systems are designed to accommodate project customization and flexible, on-demand reporting while leveraging best practices in the handling of paper or online claims. Whether a simple form requiring only a signature or a complex form requiring highly detailed information and additional documentation, we quickly and accurately facilitate this process.

Our internal data security practices and systems are designed to reduce your risk while meeting or exceeding today's exacting industry standards. We have received system accreditation under the Federal Information Security Management Act (FISMA), comply with and adhere to Safe Harbor Principles, and undergo an annual SSAE 16 (formerly SAS70) Type II audit of our data security and information technology controls.

Our experience includes projects ranging from a few hundred to several million claims.

We use technology to expedite receipt, data capture and claim archiving so that claim specialists can focus on claim validation rather than paper processing. When appropriate, online claims filing reduces expense, simplifies the filing process, and provides faster results.

Rust creates secure, customized web portals to enable third-party claims review, scoring, or adjudication.

Our Services:

  • Paper claim processing
  • Online or electronic claims submission and processing
  • Website design, maintenance and hosting
  • Web portals to allow third-party review and scoring of claims
  • Claims validation and adjudication
  • Document scanning and OCR

 

How Can We Help You?

Contact an expert before the settlement is complete to determine potential claim rates, settlement structures, and accurate cost estimates.

1.800.999.7940

Related Publications

  Online Claims Filing: Past, Present, and Future

  Anticipating Claims Filing Rates in Class Action Settlements

  Class Action Settlements: What You Should Know About Claim Filing Services