Claims and Document Processing

• Scan/OCR
• Microfiche conversion
• Healthcare claims processing
• NARA-compliant hard-copy secure storage

Communications

• Translation services
• Constituent support via domestic call centers, email, and websites
• Direct mail, email, and media notification

Data Management and Analysis

• Statistical analysis and probability studies
• Data management
• Data mining
• Sophisticated Waste/Fraud/Abuse detection
• Cloud-based portal technology
• Medicaid support
• Fraud monitoring and scoring
• Intelligent autotagging
• Asset tracking
• Role-defined passwords for additional security

Fund Distribution

• Distribution agent
• IRS Offset Program compliance
• State Revenue Recovery compliance
• Waste/Fraud/Abuse filters

 Data Security

• Accredited under Federal Information Security Management Act (FISMA)
• Compliance with and adherence to Safe Harbor Principles
• Undergo annual SSAE 16 (formerly SAS 70) Type II audit