Why Partner With Rust?
Data Security
Our internal data and system security practices meet or exceed today’s exacting industry standards. We have received system accreditation under the Federal Information Security Management Act (FISMA) and undergo an annual SAS70 Type II audit of our data security and information technology controls designed to demonstrate our substantial level of data and system security.
Deliver On Schedule
As a trusted partner implementing public sector programs, Rust is accountable to complete work according to schedule. Our proven processes and tested staff demonstrate quality results effectively tracked to schedule and budget, minimizing any risk associated with program implementation. Rust adds this value through the in-depth knowledge gained through our decades of experience.
Data Management
Rust processes data associated with projects of any size: we processed for adjudication, deficiency, and disbursement more than 4.5 billion person and transaction records associated with 400 projects in a single year. Rust took less than two weeks to load, clean and restructure for reimbursement 325 million member records from three of the nation’s largest healthcare payers and consistently exceeds expectations associated with distributing SEC Fair Funds and FTC redress funds.
Selected Case Experience
Unprecedented Speed of Distribution
Understanding the SEC’s goal of decreasing the time required to distribute funds to affected investors, Rust completed distribution on a project six months after the notice program was complete. Securities distributions often take 18 months after completed notice programs.
Complex Data Processing Results in $14 Million Distribution
In carrying out an FTC consumer redress program, Rust received data from multiple sources representing millions of transactions, analyzed the data, and determined injury amounts. Rust used this data to calculate individual pro rata award amounts and, using internal resources, mailed more than 356,000 checks totaling $14 million to consumers.
Extensive Program Drives Claim Filing Rate
In this program, Rust customized claim forms with transaction data up-front to make claims-filing and claims-processing easier for consumers to complete and increasing the processing efficiency. When the parties to the settlement requested that Rust work to drive higher claims rates, Rust conducted an extensive, multi-part outreach program involving mailings and outbound phone calls. The claim filing rate of more than 80% is among the highest claims rates of a program of this type.