selected critical communication experience

Homeowners Insurance Claim Review

Rust reviewed homeowners insurance claims for replacement coverage on this litigation support project. We determined whether more than 7,600 claims were fully paid, whether depreciation was taken, and any amount remaining to be paid.

High-Level Service for Corporate Initiatives

Rust is trusted to provide high-level customer service and accurate, cost-effective operational support to clients undertaking corporate initiatives. Examples of Rust’s success include call center support for a mutual fund conversion and print-and-mail and call center services for a corporate spinoff.

Press Release Contact Center Support

Less than a week after being engaged, Rust had hired and trained more than 475 customer service representatives to provide contact center support to an insurance company following a major press release.